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Frequently asked questions

On this page you’ll find answers to frequently asked questions. Click ‘+’ for response.

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Can I use the internet in your hotel?
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Does the hotel provide baby beds?
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Where can I leave my valuables?
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Where can I leave my luggage after I have checked out of the hotel?
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Is the hotel reception closed at night?
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What do I do when I get ill during my stay in your hotel?
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Will my room be exactly the same as on the website pictures?
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I have no credit card. Can I still book a room in Hotel Multatuli?
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I would like to cancel my reservations. What are the conditions for cancellation?
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My credit card statement says I have paid my hotel bill even before my arrival in the hotel. How is that possible?
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How do I get from Schiphol to Hotel Multatuli?
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Can I travel by Schiphol Hotel Shuttle bus to and from the hotel?
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How long does it take me to travel from Schiphol to the hotel?
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Can I park my car near the hotel?
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At what time do I need to clear my room at the day of departure?
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At what time can I make use of my room?
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Can I smoke in the hotel?
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Is my dog allowed into your hotel?

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More questions? send us an email at
reservations@multatulihotel.nl

Hotel information Prins Hendrikkade 12   |   1012 TL Amsterdam   |   Tel: +31(0)20 627 4282   |   Fax: +31(0)20 620 8003   |     reservations@multatulihotel.nl